Wednesday, 31 July 2013

BlackBerry 10.1 maintenance updates causing users to lose old SMS messages and/or history

The BlackBerry 10 users who are updating to the BlackBerry 10.1 maintenance update have reported that they are losing the old messages they had in the SMS inbox.  According to the tech site Cnet.com, they have reported the matter to BlackBerry guys but have still not received updates regarding the same.
BlackBerry 10.1 maintenance updates causing users to lose old SMS messages and/or history

The deleting of SMS texts issue was first reported on the N4BB blog on Wednesday.  The BB users are saying that the messages just vanish after the update while some are saying that the messages are visible but the message thread can no longer be seen.

To keep you updated, BlackBerry had released the update Over the Air (OTA) for Canada, Asia and Pacific, Europe, Middle East and Africa on Monday.  It offered some fixes and enhancements and US and Latin America were next in the list for the update.


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